Cancellation Policy

Effective Date: 2023-10-16

1. Overview

This Cancellation Policy outlines the terms and conditions for the cancellation of paid quiz orders and services offered on cocsit.com (the "Service"). By using the Service, you agree to adhere to this policy.

2. Cancellation Requests

a. Cancellation Period: You may request a cancellation of a paid quiz order within [number] hours from the time of purchase.

b. How to Request a Cancellation: To request a cancellation, please contact us at [contact email] and provide the following details:

  • Your full name
  • Email address associated with your account
  • Transaction details (e.g., order number)
  • Reason for the cancellation request

3. Cancellation Process

a. Refund Amount: If your cancellation request is made within the specified cancellation period, and the paid quizzes have not been accessed or started, you may be eligible for a refund. The refund amount will be equal to the purchase price of the quizzes, excluding any processing fees.

b. Cancellation After Access: If you have accessed or started the quizzes, no refund will be provided.

4. No Cancellation for Free Quizzes

Please note that this policy does not apply to the cancellation of free quizzes since there is no payment involved.

5. Changes to Cancellation Policy

We reserve the right to amend or update this cancellation policy at any time. It is recommended that you review this policy periodically for any changes. Your continued use of the Service following the posting of any changes to this policy will indicate your acceptance of those changes.

6. Contact Us

If you have any questions about this Cancellation Policy, please contact us at:

Email: support@cocsit.com Address: Shivamrit Complex, Plot 208, Sector 3, Ulwe, Navi Mumbai, 410206

Thank you for using cocsit.com.